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How do I generate a request code

There are several ways to generate request code: all methods result in the same file being generated, however, additional parameters may be added when using the more advanced options.

Generating a request code on Windows:

To generate a request code using the "get license" wizard:

1. Start the license manager: choose Start > Programs > Softimage Products > License Manager.
2. Click Get License.
3. Select Manually install licenses from an existing file or generate a license request code. Click Next.
4. Select I do not have my license file and I would like to request one from Softimage. Click Request.
5. The request code is generated and displayed in the window.
6. Save the request code. You can select the text and then copy and paste it to a file, or click the Save button to automatically save the request code to a file on disk.
7. Click Done.
8. Submit your request code to the Customer Portal and download your license.

To generate a request code using the license administration tools (Advanced):

1. Start the license manager: choose Start > Programs > Softimage Products > License Manager.
2. If your server is currently running, click the Stop Server button.
3. Click Manage License.
4. Click Generate Request Code.
5. The request code is generated.
6. You can select the text and then copy and paste it to a file, or click the Save button to automatically save the request code to a file on disk.
7. Click Done.
8. Submit your request code to the Customer Portal and download your license.

To generate a request code using the command line (Advanced):

1. Open a command prompt.
2. If your license server is running, stop the service by typing NET STOP "SPM License Server"
3. Run the command <%SystemDrive%>\spm\spm_keyib.exe -y -c request.req
4. Restart your server if necessary NET START "SPM License Server"
5. Your request code is now saved to disk as request.req.
6. Submit your request code to the Customer Portal and download your license.

Generating a request code on Linux:

To generate a request code using Lictools:

1. Run lictools from /usr/Softimage/Spm/bin/lictools.
2. If your server is running you must stop it by clicking stop server.
3. Click Generate Request.
4. Save the request file to disk.
5. Start your license server again by clicking start server.
6. Submit your request code to the Customer Portal and download your license.

To generate a request code using the command line:

1. If the license server service is running, stop it by running the following command: /etc/ini.d/spm stop
2. Run /var/spm/spm_keyib -y -c <*.req>
3. Restart your server /etc/ini.d/spm start
4. Submit your request code to the Customer Portal and download your license.

Related Information

• What is a request code?
• How do I submit a request code?
• What is a license key file?
• How do I install a license key file?